
Fulfillment & E-commerce
How would you like to build your brand and earn money at the same time without the hassles of maintaining your own merchandise program?
DRUMMOND offers fulfillment and distribution services including:
- Wide Variety of Product Selection.
- Order Processing.
- Order Fulfillment and Distribution.
- Customer Service and Support.
- Shipping and Custom Packaging.
- Dedicated Account Manager.
- Corporate E-Store.
- Creative Support Services.
We will take care of the details of your merchandise program so you
can focus on running your business.
DRUMMOND offers complete beginning to end product fulfillment services. It starts with product selection including samples. With a combination of integrated e-commerce solutions and personalized customer support, your customers and their orders will be handled with priority.
When you partner with DRUMMOND you can have confidence that you are in good hands. It is our main goal to not only save you money, but to ensure we provide the best products and service. We want to make things as easy as possible for you when you are purchasing from us.
Private E-store DRUMMOND is a full service provider.
Along with a private e-store, you are getting a company who specializes in the branded apparel and promotional products industry. Your private e-store's main purpose is for ease of ordering and tracking. Some of its features include:
Store Design and Security
- Easily integrate your existing design.
- Match your company web site's colors and fonts.
- Stores work in all popular web browsers.
- Supports unlimited products and categories.
- Available mobile store for iPhone/smartphones.
- Secure credit card purchases.
- Features quick search and advanced search.
- Daily backup of web store database.
- Secure transactions with SSL.
- PCI Compliant.
- In house technical support.
- Dedicated Customer Relations Specialist assigned to each web store to manage sales.
Payment Options
- All major credit cards.
- Pay by check.
- Terms (case by case basis).
- Order by phone.
- Pay and pickup in our facility.
Orders and Checkout
- Customers can view their order history and status.
- Physical and virtual (downloadable) products.
- Add multiple items to cart.
- Temporary shopping cart for guests.
- Permanent shopping cart for customers.
- Minimum and maximum order quantities.
Reporting
- Inventory tracking by product.
- Sales reports by item.
- Web traffic tracking.
- Satisfaction Survey with each order.
Shipping
- Weight, price and destination based shipping.
- Real time shipping quotes.
- Choice of UPS or FedEx.
- Save multiple shipping and billing addresses.
- Order tracking link automatically sent to customer.
- Merchandise pickup available.
Products and Merchandising
- Unlimited categories and sub-categories.
- Sell products with options (size, color, etc.).
- Custom fields that can be filled by the customer.
- Call For Price/Request Information option.
- Per-product SKUs or custom codes.
- Featured Product of the Month.
- Create and assign brands/manufacturers.
- Add upcharges by color or size.
Inventory and Stock Control
- Per product inventory levels.
- Set low stock level warning.
- Disable purchasing when no stock.
- Product fulfillment and distribution services.
Marketing and Promotions
- Bulk discounts per product.
- Gift certificates.
- Unlimited coupon codes.
- Limit coupon usage.
- Coupon expiry date.