About Drummond

The Drummond Difference

Try us. You'll love us.

Many companies promise quality products and great service. At DRUMMOND, these aren't just words. We live to create unique experiences for our customers.

Our Overall Approach

We will provide you with creative suggestions, make the process simpler, deliver on time, and make your life a little easier - Giving you one less thing to worry about.

We don't promise to be the cheapest price on every order. Over time you will save money and have less headaches. We don't nickel and dime our customers with ridiculous hidden fees. So if we can save you money on your overall expenses, provide fast and responsive service, make or exceed the deadlines, add value with suggestions, why would you go anywhere else?

Price. How will we save you money?

With over 20 years in the industry, our supplier relationships can benefit you.

Our vast network of suppliers frequently offer closeouts and sale items that we take advantage of. Having access to thousands of suppliers also gives us leverage to find what you want at the best price. We can pass on these savings to you. Garment decoration is done on premises. This gives us better control of the quality process and eliminates the middle man to lower your cost.

Service. We are unique.

Each of our customers is assigned a personal Customer Relations Specialist.

We are a one-stop-shop! We offer rental services, apparel and promotional products that fit virtually every need. When you call our company, you get a person NEVER a machine. We want you to be taken care of and never end up in a phone maze. We strive to understand the needs of each industry we serve. We are able to tailor custom products that relate to your specific needs. Our customer relations specialist will periodically call or e-mail you with specials and closeouts to help you save money. Need something unusual or unique? Have a tight deadline? These are circumstances that we relish rather than view it as a bother. Give us a try.

Our Quality Promise

You don't keep customers for 20+ years without treating them the right way. This involves handling orders promptly, charging competitive prices, and delivering high quality goods.

Direct Purchase Programs

  • We constantly attend trade shows to find the latest products.
  • Access to thousands of products through our supplier database.
  • Our team will give you options, especially when you don't know what you want.
  • With 20+ years of experience, we have developed close relationships with suppliers. This means we get the best pricing and the most reliable service from the industry's most trusted suppliers.
  • We have an administrative team that takes over once your order is placed. This team tracks your order, ensures the correct logo, and provides the background work so your order runs smoothly.
  • With higher quantity orders, we have the ability to purchase good overseas. This gives you much deeper customization options and private labeling.
  • With a network of factories nationwide, we help you save on freight.
  • We are a family owned company with the owners on site daily.
  • Simplified invoicing- you know exactly what you are being charged. No hidden fees or tricky billing practices.
  • Automatic email of tracking information so you can track delivery status at your leisure and receive updates on your package's location until it arrives.
  • Security of credit card and account information. We use state of the art software, and are set up to protect your information. We are PCI compliant.
  • Private Web Stores- We can set up a web store that is password protected with your pre-approved products.

Rental and Facility Programs

  • State of the art cleaning process. We are IBMLS (Independent Business Medical Laundering Standards) compliant. This ensures that we exceed OSHA standards in our laundering process.
  • Customer Friendly Service Agreement- We have a 6-month trial agreement that says "Try us, you'll love us."
  • 100% guaranteed service. No missing garments, missed repairs or that individual receives a free week of service.
  • We offer unique rental programs based on your needs.
  • We have proven to be different from national chains. We are locally owned which makes us easily accessible.
  • With low employee turn-over, you will have a consistent and knowledgeable route driver.

What exactly does DRUMMOND offer?

DRUMMOND is a full service company. In addition to our service programs we can deliver over a million branded products that can improve your business in every facet.

Services we provide include:

  • Uniform Rental Programs.
  • Medical Linen and Hospitality Linen Programs.
  • First Aid Service Programs.
  • Facility Service Programs.
  • Printing Services.
  • Fulfillment Programs- complete program management.
  • Apparel Customization- in house.
  • Domestic Network for quick turn.
  • Overseas Network when time permits.
  • Art Services from simple conversion or text addition to logo creation.
  • E-commerce. We offer various web services and full-featured web stores.
  • Research Team Can't decide on a product? We can help! Creative Thinking. We try to think of products that may help promote your business and present them to you.
  • Rush Service. Need it quickly? No worries. We can make it happen in most cases.

Give us a try!

DRUMMOND is a local company with world class service. We started small and remain local, but we serve customers throughout the nation because we have grown. Try us. You'll love us.

Toll Free: 888-455-7722

Drummond Uniform Service

  • 1718 Sixth Street SW
    Canton, OH 44706
    United States
  • 888-455-7722
  • sales@drummonduniform.com

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©2018 Drummond Uniform Service

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