DRUMMOND is one of the fastest growing companies in our industry.

DRUMMOND's Corporate Office is located in Canton, Ohio. Our company has experienced nearly 78% growth over the last 3 years. We've grown tremendously by serving customers and by making sure they are 100% satisfied. It is our mission to remain a local company AND give world class service at the same time. We distinguish ourselves by exceeding your expectations as a customer. We were founded in 1992 and our philosophy has stayed consistent - THE CUSTOMER ALWAYS REMAINS THE CENTER OF OUR UNIVERSE.

Our strategy is simple:

We look at our relationships with our customers as a partnership to help grow your image through a variety of services and products. Our goal is to provide the highest quality services and products at competitive prices. When we interact with our customers, we strive for attention to detail that sets us apart from others. DRUMMOND has created relationships with certain suppliers to ensure YOU as a customer are getting high quality products with reliable delivery. Our philosophy is simple: You are either 100% satisfied or YOU don't pay! As a company, we like to be proactive rather than reactive. We work with our customers on a regular basis to anticipate our customers' needs. We build programs around each customer, not the other way around.

DRUMMOND connects technology with good old fashioned customer service.

We regularly attend industry functions to learn about the latest technological developments and new products. Our goal is to use the latest technology to simplify and improve communication with our customers. Our IT department is able to create any type of custom e- catalog or private web store that our customers require. All web stores use a secure server with encryption to ensure confidentiality of all sensitive data between your computer and the web server. Personal information is collected solely for DRUMMOND to use in communication and delivery of our products.

Our culture

Since 1992, the culture here at DRUMMOND has been and always will be to provide you with excellent service and quality products with a friendly smile. We recognize good service when we see it and our goal is to give that to our customers every single time. It is in our conversations, our correspondence, and in every aspect of our business. Rest assured you will ALWAYS speak to a person when you call DRUMMOND. Our customer relations specialists are available to answer your questions and react quickly to solve any problems. DRUMMOND's team works tirelessly to provide concepts, strategies and solutions that will save you time and let you focus on your business.